Privacy Policy

1. Introduction

Flux Uro respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, services, or platform.

2. Data We Collect

• Account Information: Email address, name, and billing details.
• Usage Data: API requests, generation inputs/outputs, and error logs.
• Technical Data: IP address, browser type, device info, and time zone.
• Payment Data: Processed securely via Stripe. We never store card numbers.

3. How We Use Your Data

• Provide and maintain our services
• Process payments and manage credits
• Communicate updates and support
• Improve service reliability and user experience
• Detect fraud and ensure security

4. Data Sharing

We may share your data with:

• Stripe for payment processing
• Cloud hosting providers (DigitalOcean, AWS)
• AI inference providers (Google, OpenAI) for model processing
• Legal authorities when required by law

We do not sell or rent your personal data.

5. Data Retention

Your creations are stored for 30 days and then automatically deleted. Account data is retained while your account is active and up to 12 months after deletion, unless required longer by law.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Export your data
• Withdraw consent to marketing

To exercise these rights, email support@fluxuro.ai.

7. Cookies

We use essential cookies for authentication and preferences. You can disable cookies in your browser, but some features may not work properly.

8. Security

We use industry-standard encryption and security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Children

Our platform is not intended for users under 18. We do not knowingly collect data from minors.

10. Updates

We may update this policy periodically. Significant changes will be communicated via email or platform notification.

Contact

Questions about this policy? Email us at support@fluxuro.ai